It had to have been the early 2000s. My bride and I were sitting in a church auditorium listening to Kevin Leman speak, and the phrase he kept using made me chuckle every time I heard it: drive-through talking. I kept mistakenly calling it drive-by talking in my head — which, as I’d later realize, … Continue reading Drive-Through Talking
Category: AI & Communication
The Reciprocity Gap
The researchers brought them in expecting a fight. Two groups of people, opposite sides of a topic so polarizing I don’t need to name it for you to picture the room. Each side walked in believing the other side was the enemy. Each side believed they had nothing in common with the people across the … Continue reading The Reciprocity Gap
Go Deep
I ran a demo today. Asked AI a question in plain English. It wrote a SQL query in real time. I asked it to convert the output to R. Done. Less than a minute. Three years ago that could have taken me a few hours. Minimum. Everyone in the room was impressed, and I don't … Continue reading Go Deep
Communication Is Not a Soft Skill
Day 78 | The 7-40 Challenge I was listening to Todd Henry’s Die Empty this week, and he referred to communication as a soft skill. I had to stop the book and take a voice note so I wouldn’t forget how frustrated I was. Communication is not a soft skill. It never was. Calling it … Continue reading Communication Is Not a Soft Skill
Day 44: Say It So They Hear It
Round 2, Day 4Wednesday, February 18, 2026 How often do you get into a conversation and realize halfway through that the person you’re talking to has no idea what you’re telling them? If you’ve been following this blog, you might remember an earlier post called “The Curse of Knowledge.” It’s a concept from Chip and … Continue reading Day 44: Say It So They Hear It
David Willis 